The Call Center provides brands an additional channel to funnel digital orders for employees answering the phone or agents working in a traditional call center.
Quick digital ordering by employees or call center
Shared restaurant and menu data between Call Center and Online Ordering
Shared guest accounts between Call Center and Online Ordering
Leverage Online Ordering Integrations
Agent performance, call, and sales information
Features
Guest management
Search for fulfillment locations by zip code, name, phone number, and address
Access to all lead times updated in real-time
CTI ready (Computer-telephone integration)
Delivery zone management with address override to specific locations
Resume in-progress orders for a guest
GET STARTED
Streamline customer orders with the Onosys Call Center .
